We don’t think you should pay for something you haven’t tried. Here’s what the pilot
is, and what we ask from you.
If you’ve looked at Trellis and thought “this seems too good to be free for 30 days,”
you’re not alone. It’s a fair question: what’s the catch?
Here’s the honest answer.
Why It’s Free
The pilot exists because we know that follow-up automation sounds easy in a demo
and feels complicated in practice. We want you to see it working in your business —
with your customers, your data, your workflows — before you commit to anything.
We can’t do that if you’re paying us before you see a result.
We also know that the people who run local service businesses — salons, dentists,
HVAC companies, med spas, auto shops — are sophisticated operators. They’ve
been sold software before that didn’t deliver. They’re skeptical. We want them to see
the value before they pull out a credit card.
The pilot isn’t a trick. It’s a belief that if the product works, you’ll want to stay.
What We Ask in Return
Here’s the part that people find surprising: we ask for a testimonial. Not a video. Not
a case study on our terms. A genuine account of your experience using Trellis —
what changed, what improved, what surprised you.
We ask this because we believe the best marketing for a product like this is a real
business owner’s honest experience. A customer saying “Trellis helped me recover
15 customers last month who would have otherwise drifted away” is worth more to
us than any ad we could run.If the pilot goes well and you see measurable results, we may also ask to feature
your story — with your permission, in your words — as a case study. This is not a
requirement. It’s an option for businesses who want to participate.
What the Testimonial Commitment Means
You are not obligated to provide a testimonial. If you use Trellis for 30 days and
don’t see value, you can walk away with no strings attached. We do not lock you into
contracts, charge cancellation fees, or require advance notice.
We ask because we genuinely believe most businesses will see enough value in 30
days to want to share the story. And we think that’s fair.
What You’re Actually Getting in the Pilot
Full access to Trellis’s AI follow-up system (Email, SMS, WhatsApp)
Setup configured for your business type and customer base
Personalized messaging based on real customer behavior data
15-language support from day one
A dedicated onboarding experience — we don’t just drop you in and wish you
luck
Access to results dashboards so you can track recovery rate, message
engagement, and customer retention changes
The goal of the pilot is simple: give you 30 days of data that answers the question
“does automated follow-up work for my business?”
The answer, in our experience, is almost always yes.
Try it with no risk.
